Privacy Policy

February 9, 2023

Dialogue4All,

represented by Ton Jongstra

Galgenstraat 34, 3110 Rotselaar

E-mail:tonjongstra@gmail.com

The following information provides an overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you.

Who is responsible for data collection on this website?

The website operator is responsible for data processing on this website. You can find their contact details at the top of this page.

How do we collect your data?

Some data is collected when you provide it to us. This could, for example, be information you enter in a contact form.

Other data is automatically collected by our IT systems when you visit and use our website. This is primarily technical data such as the browser and operating system you use, or the time you accessed the page. This data is collected automatically as soon as you visit our website.

What rights do you have regarding your data?

You have the right to request information about your stored data, its origin, recipients, and the purpose of its collection at any time and free of charge. You also have the right to request that your data be corrected, blocked, or deleted. You can contact us at any time at the address provided if you have any further questions regarding privacy and data protection. You can of course also lodge a complaint with the competent regulatory authorities (see further)

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data can be used to analyze your user behavior.

Analysis tools and third-party applications:

When you visit our website, statistical analyses of your browsing behavior may be performed. This is primarily done using cookies and analytics. The analysis of your browsing behavior is usually anonymized and pseudonymized, meaning we cannot identify you based on this data. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in this document. You can also object to this data processing. We will inform you further in this document about your options for objection.

1. General information and mandatory information

1.1. Data protection

As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy. We refer here primarily to the EU General Data Protection Regulation (GDPR) and the Belgian Data Protection Authority (GBA) (Drukpersstraat 35, 1000 Brussels - tel.: +32 (0)2 274 48 00 - KBO: 0694.679.950).

When you use our website, various personal data is collected. Personal data is any information that can be used to personally identify you. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the internet (e.g., when communicating by email) may have security gaps in rare cases. Complete protection of data from third-party access is not possible, but we nevertheless strive to provide the best possible protection for your data.

1.2. The controller responsible for data processing on this website is:

Ton Jongstra

Dialogue4All

Galgenstraat 34

3110 Rotselaar

E-mail:tonjongstra@gmail.com

Tél : +32 4769049

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

1.3. SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator. You can recognize an encrypted connection when the browser's address line changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

1.4. Revocation of your consent to the processing of your data.

Many data processing operations are only possible with your express consent. You can revoke your consent at any time with effect for future processing. An informal email with this request is sufficient. We would like to point out that data processed before we receive your request may still be lawfully processed.

1.5. Right to lodge complaints with regulatory authorities.

If there has been a breach of data protection law, the data subject may lodge a complaint with the competent regulatory authorities (DPA).

1.6. Right to data portability.

You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to you or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

1.7. Information, blocking, deletion.

To the extent permitted by law, you have the right at any time to receive information free of charge about your stored personal data, its origin, the recipient, and the purpose for which it is processed. You also have the right to have this data corrected, blocked, or deleted. You can contact us at any time at the address provided if you have any further questions about personal data.

2. Data Collection on Our Website

2.1. Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved locally by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies allow us to recognize your browser the next time you visit our website and to make using our website as smooth as possible.

You can configure your browser to inform you about the use of cookies, so that you can decide on a case-by-case basis whether to accept or reject a cookie. Your browser can also be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically reject cookies

Cookies that are necessary to enable electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6, paragraph 1, point (f) of the EU GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your browsing behavior) are also stored, they will be treated separately in this privacy policy.

2.2. Server log files

The website operator automatically collects and stores information in so-called "server log files," which your browser automatically transmits to us. These are:

The host name of the accessing device,

the page from which the file was requested or its referrer URL,

the name of the file,

the date and time of the request,

the amount of data transferred,

the access status (file transferred, file not found),

the browser type and version,

the operating system, and

the IP address of the requesting computer.

This data is not combined with other data sources.

The basis for data processing is Art. 6(1)(f) of the EU GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

2.3. Contact form

If you submit questions via the contact form on our website, we collect the information you enter in the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your consent. 

Therefore, we will only process the data you provide on the contact form with your consent in accordance with Art. 6(1)(a) of the EU GDPR. You can revoke your consent at any time. An informal email with this request is sufficient. Data processed before we receive your request may still be lawfully processed.

We retain the data you provide in the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g., after your request has been fulfilled). Any mandatory legal provisions, particularly those regarding mandatory retention periods, remain unaffected.

2.4. Processing of data (customer and contract data)

We collect, process, and use personal data only to the extent necessary to establish or modify legal relationships with us (master data). This is done on the basis of Art. 6, paragraph 1(b) of the EU GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures. We collect, process, and use your personal data when accessing our website (usage data) only to the extent necessary to provide you with access to our service or to bill you for it.

Collected customer data will be deleted after the order is completed or the business relationship ends. Statutory retention periods remain in effect.

2.5. Data transfer when concluding a contract and digital services.

We share personal data with third parties only to the extent necessary to fulfill your contract, for example, to companies that need to deliver goods to you or to banks that need to process your payments. Your data will not be shared for any other purpose unless you have given your express consent. Your data will not be shared with third parties without your express consent, for example, for advertising purposes.

The basis for data processing is Article 6(1)(b) of the EU GDPR, which allows the processing of data for the performance of a contract or for pre-contractual measures.

3. Analysis tools

3.1. Matomo

This website uses the open-source web analytics service Matomo. Matomo uses "cookies." These are text files that are stored on your computer and allow an analysis of your use of the website. For this purpose, the information generated by the cookie about your use of this website is stored on our server. The IP address is anonymized before being stored.

Matomo cookies remain on your device until you delete them.

The storage of Matomo cookies is based on Art. 6 (1) (f) of the EU GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent the storage of these cookies by selecting the appropriate settings in your browser. However, we would like to point out that in this case you may not be able to fully utilize all functions of this website.

If you do not agree to the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. Deleting your cookies will also delete the opt-out cookie. You will then need to reactivate it when you return to our site if you do not want your activities to be tracked.

4. Online presence in social media

We are also active on various social networks and platforms and use these media to inform customers, interested parties, and employees (hereinafter "users") active on these networks about our services and activities. We also use these networks and platforms for communication. This use and communication to contact us is based on your consent. Our company's processing of users' personal data to effectively inform and communicate with users constitutes a legitimate interest pursuant to Art. 6(1)(f) of the EU GDPR.

These services are generally operated by companies outside the European Union and, at their own risk, pursue purposes other than those listed here. Providers often also use personal data for market research and advertising purposes. Cookies stored on users' computers/smartphones record usage behavior and the resulting interests, and create usage profiles both within and outside the networks, for example, for the purpose of placing advertisements. We would like to point out that using these networks and platforms may entail risks for you, for example, because it may become more difficult to enforce user rights.

Please review the privacy policies, your rights, and terms of use of the respective networks and platforms on the following pages of the individual providers:

We have a page on Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. Further information can be found in Facebook's terms of use and privacy policy.

We network on LinkedIn. The provider of this service is: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Further information can be found in their privacy policy.

5. Plugins and TOOLS

5.1. Google Maps

This website uses the Google Maps map service via an API. This service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer.

The use of Google Maps is in the interest of improving the attractiveness of our website and facilitating the location of places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6, paragraph 1, f of the EU GDPR.

Further information about the handling of user data can be found in Google's privacy policy at https://www.google.com/policies/privacy/.

5.2. CookieHub

This site uses the consent management service (cookie banner and cookie preference storage) CookieYes via a plugin. This is operated by CookieHub ehf

Hafnargata 18, 230 Reykjanesbæ, Islande

www.cookiehub.com

To use CookieHub, it is necessary to store your IP address. This information is generally transmitted to a server in the EU and stored there. The provider of this website has no influence on this data transfer.

The use of CookieHub is in the interest of the visitor to our website to be able to record and store your cookie preferences anonymously and in a way that is protected from the operators of our website. This constitutes a legitimate interest within the meaning of Art. 6, paragraph 1, point (f) of the EU GDPR.

Further information about the handling of user data can be found in the CookieHub privacy policy at https://www.cookiehub.com/legal/privacy-policy.

6. Your rights as a user

6.1. Right to information

Every data subject has the right to request information about the processing of personal data concerning them.

6.2. Right of access

Every data subject has the right to obtain information free of charge about the personal data stored about them and a copy of that information.

6.3. Right to rectification

The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning them.

6.4. Right to erasure (right to be forgotten)

Every data subject shall have the right to obtain the erasure of personal data concerning him or her without undue delay, where one of the grounds specified by law applies and where the processing is unnecessary.

6.5. Right to restriction of processing

Every data subject shall have the right to request the restriction of processing, where one of the grounds specified by law applies.

6.6. Right to data portability

Every data subject shall have the right to receive personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and to transmit it to another controller without hindrance, where the processing is based on consent pursuant to point (a) of Article 6, Article 9, 2(a) or on a contract pursuant to Art. 6, 1.b of the EU GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

6.7. Right to withdraw consent

Each data subject shall have the right to withdraw his or her consent to processing of personal data at any time if the processing is based on point (a) of Article 6 or point (a) of Article 9, without affecting the lawfulness of processing based on the consent before its withdrawal.

6.8. Right to object

Each data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her which is carried out on the basis of point (e) or (f) of Article 6 of the GDPR. This also applies to profiling based on these provisions. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.

6.9. Automated individual decisions, including profiling

Every data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision:

(1) is not necessary for entering into, or the performance of, a contract between the data subject and a data controller; or

(2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or

(3) is made with the data subject’s explicit consent.

In the cases referred to in paragraphs 1 and 3, reasonable measures shall be taken to safeguard the data subject’s rights and freedoms and legitimate interests, such as at least the right to obtain intervention from a controller, to express his or her point of view and contest the decision.

6.10. Duration of Storage of Personal Data

The criterion for the duration of storage of personal data is the respective legally prescribed retention period. After expiry of this period, the corresponding data is routinely erased, provided it is no longer necessary for the performance of the contract or the conclusion of the contract.

6.11. Right to Appeal to the Data Protection Authority

In the event of breaches of data protection law, the data subject has the right to contact the competent supervisory authority (DPA).

You can opt out of having a unique identifier assigned to your computer for web analytics cookies, which will prevent the data collected on this website from being aggregated and analyzed.

To exercise this choice, click below to receive an opt-out cookie.